Privacy Policy
Peak Proteins respects the privacy of visitors to its web sites and is committed to the protection of their personal information. This privacy statement explains data collection and use practices of the Peak Proteins site (hereafter referred to as “the site”).
BINDING NATURE
By accessing and using the site, you agree and consent to the collection, use and disclosure of your personal information as outlined in this Privacy Statement.
The type of personal information we collect
We currently collect and process the following information:
- Personally identifiable information (i.e., information from which you can be identified, such as name and e-mail address) when you voluntarily submit it to us on this site.
- Non-Personally Identifiable Information. Non-personally identifiable information is collected in aggregate form to track data such as the total number of visits to our web sites, the number of visitors to each page of our web sites, and the domain names of our visitors’ internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our web sites so that we may improve them and the services we offer. NO PERSONALLY IDENTIFIABLE INFORMATION IS DISCLOSED IN THIS PROCESS.
- COOKIES
This Site uses a technology called “cookies”. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies help provide additional functionality to the Site or help us analyse usage of the Site more accurately. In all cases in which cookies are used, we will not collect personally identifiable information without your explicit permission. The only personally identifiable information Peak Proteins collects is the information you voluntarily provide. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, or receive a warning before a cookie is stored, if you prefer. Please refer to your internet browser’s instructions or help screen to learn more about these functions. If you choose to decline cookies, you may not be able to fully experience the interactive features of this site. - Automatically collected information for web analysis Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- asking us to contact you by using our “Get In Touch’ form on the website
- responding directly to an email you have sent us using the email address provided on our web-site
- through signing up to receive our newsletter, through the newsletter sign-up form
We use the information that you have given us in order to respond to your requests, improve our level of service and the content of our web site; provide you with tips, helpful information, Peak Proteins’ services news and updates; seek your views on our products and services; and for our own internal purposes.
We may share this information in some limited circumstances where we may be legally required to share certain personal data e.g., in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@peakproteins.com
(b) We have a contractual obligation.
(c) We have a legitimate interest.
How we store your personal information
Your information is securely stored at Peak Proteins on encrypted systems using two-factor-authorisation (2FA) and with data access restricted to only those employees with a legitimate need to know and who are subject to uphold all confidentiality requirements.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us using the details below if you wish to make a request.
Our contact details
Phone Number: 01625 919726
E-mail:info@peakproteins.com
ICO registration number: ZA478616
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@peakproteins.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
